Nurse help and support
Get help with your NRC account, checkout and runway tools.
Start with the help assistant for quick answers. If something needs a closer account, billing, privacy or technical review, send a private support request from this page.
Get quick answers about the nurse survey, role matches, checkout, results and nurse runway tools.
When an account, billing or privacy issue needs review, send a private support request.
Support will never ask you to put card numbers, bank details or sensitive workplace information into chat.
Ask the help assistant
Ask about the nurse survey, role matches, checkout, privacy, results or NRC tools. The assistant will not ask for card, bank, student, workplace investigation or medical details.
Request support review
Ask the assistant first. If it cannot resolve the issue, send the details here and support will review it privately. Do not include card, bank, student, medical or workplace investigation details.
Support promise
We keep support practical and respectful. We will help people use the service, keep payment details inside Stripe and ask only for the information needed to understand the issue.